Play BIG: Own It!

It is the way it is and the way it is not

This is simply so no matter where one finds one’s self, and with whatever it is that one is facing and/or grappling with: It is the way it is and the way it is not.

If one can be ok with the way it is and is not then one can simply go about one’s business – living – harmoniously.  Conversation over.

Playing small with regards to the way it is and the way it is not

Rare, is the person (in the West) who can be ok with the way it is and is not.  The conversing starts here: that which is wrong with the world, wrong with this government, wrong with state of leadership, wrong with the media, wrong with the business world, wrong with capitalism/socialism/communism, wrong with the folks I work with, wrong with the folks I live with…..

When I am in this place, the place of its not ok the way it is and is not, what is it that I am doing?  I am in the stands looking at that which is occurring  over there in the arena. Not liking that which I see, I complain about him/her/them/this/that.

This showing up and operating from the stands complaining about what is and is not happening in the arena is playing small.  Playing small is ubiquitous – I do it, you do it, we all do it.  Playing small is the dominant mode of being-in-the-world.

Playing BIG with regards to the way it is and the way it is not

There is an alternative to complaining about that which is and is not. Or about becoming resigned to the way that it is and is not.  What’s the alternative?

Playing BIG as in moving from the stands into the arena, taking ownership as in owning it heart-body-soul, shaping that which is occurring, effecting change.  Realise this: the switch from playing small to playing BIG with regards to that which matters is the biggest change you can make to your experience of your existence in this world!

Allow me to share a small example and thus bring this conversation to life.  It’s Thursday morning for me, it’s Thursday afternoon for my five colleagues in India.  I ask them what they have accomplished over the last 3.5 days. Silence. I ask them who is leading them / managing the work that has to be accomplished. Silence.  I ask them if they know what they have to work on tomorrow. Silence.  What is clear is that no work has been assigned, no work has been done, and no work will be done if things continue this way.

Playing small, the default, would have been to complain: complain about the chap who is supposed to be leading this team and managing their work; complain about the onshore-offshore model of getting IT development done; complain about the situation that I find myself in; and finally to complain about myself to myself for allowing myself to be in this  position once again – different project, same old s**t!

This time I chose to play BIG: to own it!  What do I mean by that?  I mean to own the way it is and is not AND accept responsibility for shaping the way that it is and is not.  What did this involve?  It involved:

  • Asking for help from a person who has the requisite knowledge of the development work to be done by this team;
  • Working with this person to think through how long it is likely to take to configure/code the user stories, and which development skills are needed for each user story;
  • With the help of this person assigning the right work to each person – day by day for the next two weeks;
  • Spending half a day copying information from one system into an Excel spreadsheet;
  • Communicating the assignment of work along with all the information they need (Excel sheet) to do their work; and
  • Accepting that owning this would necessarily mean trespassing on the territory of the chap who is officially leading/managing this team and working with the trouble this person can be counted on to make.

I invite you to consider that the ultimate in playing BIG is owning (the state of) that which matters to you: the state of your health, the state of your relationships with family/friends, the state of your community, the state of your workplace, the state of the environment, the state of the word….

If I have not been clear then let me say this: Owning some state of affairs (as it is and is not) is to take FULL responsibility for the way it is and is not.  That necessarily includes taking FULL responsibility to shaping the game, effecting the changes that one wishes to see in this state of affairs.  If there is to any complaining then it is complaining to oneself about oneself as a form of reflection to call forth more effective ways of being-doing.

Now it is up to you to choose whether, for that which matters to you, you wish to play small – in the stands complaining and/or resigned to that which is happening or not in the arena – or BIG -in the arena, taking action, effecting change / shaping the play.y

Since I wrote this one of best friends died. Brain cancer. So I say to you and me: We are mortal, our days are limited, so if you and I are up for owning it then let’s start owning it right now!  I can assure you that it has been that much easier to deal with the loss of my friend knowing I had owned my part/contribution in his existence since I found out he had terminal cancer back in May17. He died on Monday, and I spent three hours by his bedside on Sunday – talking, helping, making him laugh.  In this time of sadness this makes a big difference – no regrets!

I thank you for your listening, and wish you the very best.  Until the next time….

Play BIG: Beyond Being, Towards Becoming

I spent Sunday afternoon with my friend Richard.

One of the qualities that I noticed about Richard is the ease with which he gets along with others.  He shows up as being comfortable with others – all kinds of others Arguably, he is his best when he is the company of others.  It is this quality of his that I find attractive. And have sought to emulate.

Imagine my surprise when Richard told us that he is innately shy: “What! You shy. I find this the most surprising thing that you have told me.  You are so affable, so outgoing, so easy to speak with. And you have an ease with which you strike up conversations with others. Lastly, you seem to be your best when you are with people – you come alive.”

Here’s Richard’s response: “I grew up on a farm in Lancashire. There were few people around, and no other children….. During the holidays my parents would send me to my uncle who lived in a town in Merseyside.”

Why did Richards parent Continue reading “Play BIG: Beyond Being, Towards Becoming”

Play BIG: Invite a ‘Stranger’ to Lunch

stone tiger man y gasset quote

The story

Four weeks ago we were strangers – he representing the client and I leading the vendors consulting team. Since then our communicating/relating has been strictly professional. There has even been tension on several occasions due to difference on what is and isn’t in the scope of the work. And on the timing of when certain pieces of work will occur.

Two weeks ago, he told me that he was leaving that week. Without hesitation, I ask if he wishes to go out for lunch with me on his last day – as long as he is not busy, of course!  He accepts my invitation.

A week or so ago, it’s raining and I am holding his umbrella so that both of us can shelter under it. We are looking for a restaurant.  It’s his last day of work at this company and I have invited him to share a meal with me before he departs.

We’re sitting in a Pizza Express. I ask him how is wife is doing. He tells me that his wife is better now that she is back at work, with her colleagues, working.  This going back to work has helped take her mind off her miscarriage.  I listen. I empathise. I open up and say a little about what it was like for my wife, and me, when she miscarried.

We continue the dancing of communing with one another. He tells me of how it that he ended up coming over to the UK, working here, and ultimately becoming a UK citizen.  I disclose how it is that I ended up in the UK at the age of 5.  We move onto other matters like how we met our wives. And how we see our futures unfolding.

He is clearly a religious person as in tune with the philosophy of his religion, and importantly in the faith he has in the Godhead – whatever that may be.  He tells me that he has been working as freelance project manager for many years and has never been without a contract for more than a week.  And he absolutely trust that things will work out again this time. If they don’t then they don’t – the Godhead gives blessings or burdens and his job is to be grateful for and work with whatever comes his way.

It’s time to end lunch as I have a meeting to get to.  I can tell that we both enjoyed each other’s company. And that some barrier has been crossed.  We are no longer strangers to one another. We may not be friends and there is no doubt that the first (essential) step towards cultivating friendship has been taken. I do not leave things to chance. I say that I wish create a friendship between us and ask if it is ok to keep in touch. He gives me his phone number, and links up with on LinkedIn.

This week, I texted him. And to my surprise, he texted me to wish me well – he remembered that I was going into hospital for cancer treatment/scan!

The Story About This Story

What did it take from me to leave this chap with a good memory of his last day?  Not much. Not much at all. Simply a willingness to step beyond my narrow self-concern, and treat him as I would like to be treated.  If it was my last day, I’d like at least one of my colleagues to take me out to lunch – to leave me with the feeling/experience that I am seen / accepted / valued.

What did I have to step over to make this happen?  Give me the concerns that were present. Which concerns?  We don’t know one another.  Our relating to date has been patchy.  Will we have anything to talk about for an hour?

What helped me to get over these concerns?  Simple,  I asked myself  two questions: First, what course of action constitutes playing BIG in this situation?  Second, what is the right thing to do – as in how would I like to be treated if our situation were reversed?

I am so glad that I played BIG. Why?

When it came for him to leave he went to say goodbye to the folks he had been working with – his boss, his colleagues.  It was clear to anyone with any human sensitivity that the folks were going through the parting ritual without any enthusiasm. The words were there. The feeling (of care, of respect) that is essential to human relating wasn’t there.

When it came to my turn I gave him a hug. Thanked him for lunch. Wished him the best. And told him that I would be in touch.  Further, I kept that promise – I texted him the following week.

I invite you to play BIG: Which of your colleagues are strangers? Step over your concerns: invite one of these colleagues to lunch.  Like all invitations you are free to accept or decline.  If you accept you create the opportunity to open up / expand your existence.  If you decline – you get to stay closed in.  Your choice.

I thank you for your listening. It is your listening – especially those of you who either like these conversations, or comment- that keeps me speaking.  Until the next time….



Play BIG: Befriend One Who Can Do With a Friend

What is it to befriend?  In this case you/i don’t need a dictionary as the word speaks that which it is pointing towards: be a friend unto another.

Why be/do that which it takes to befriend?  A good question given that so many of us lead busy lives – rushing (as in the experience of rushing) from one place/activity to another. If you read the media you will come across those who speak of a loneliness epidemic in the UK.  If you look to your own experience, it may be that you can access the experience of being without friends (at a certain place/time) or being befriended by another when you found yourself in a new place/situation/phase of life.

Late 2017, I get a text from my sister asking if I am willing to befriend her friend’s father who happens to have cancer, not that long to live, is lonely/depressed, and can do with company/friendship of someone like me – someone who himself has cancer including a friend that is dying of a brain tumour.  She thinks we will get along.

I sit with this.  I ask myself if I wish to give cancer a bigger role in my life than it already has – I already have one dear friend who has been told he has 6 months to live, I strive to spend every second Saturday with him.  I ask myself if I am willing to take on that which comes with befriending one who is depressed – I have experienced the helplessness in facing a loved one who is depressed.

I act.  I send my sister a text saying I am up for meeting her friend’s father and telling her to pass on my mobile phone number.

Later it hits me that I have almost certainly acted in bad faith. I have been playing the good guy on the surface – one not wanting to disappoint/displease his only sister.  And hidden from view (even from myself to some extent) is the thought/hope that this chap (her friend’s father) will not call me – he’s old school English and we, the English, are known for keeping ourselves to ourselves – not intruding upon others.

Later it hits me that I know better, am better, and most certainly can choose to be better. It occurs to me that  I must make a fundamental choice without knowing the other: am I willing to befriend this person, who is suffering, without knowing anything about him?

Then I ask myself what would be the logical course of action (for me) if I chose to Play BIG in relation to the ask of the situation.  The answer is clear: I’d show up & travel with conviction – owning the game as in leading, shaping the game, and dealing with that which shows up. I wouldn’t wait for the other to make the first move – I’d make the first move and I’d own that move – really own it.

I call my sister. I ask her for the name of this chap and I ask her for his contact details: email, and mobile phone.  She’s surprised. She hadn’t been expecting me to own this matter, to lead it, to be the one reaching out to this chap and asking him to meet up with me.  She asks for time to speak with her friend.  A couple of days later, I get a text with the contact details.

Being British ( English) I know that the least intrusive, most socially acceptable way, of making contact is to email.  So I send that email – introducing myself, and asking this chap when he’s open to meeting up with me, and what he likes to do.  In doing this I am perfectly calm – my whole being is relaxed operating out of the possibility of friendship, of contribution, of making a positive difference in the life of a fellow human being.

We text one another several times. We meet – we talk, I drive us to a pub for lunch, we eat, we talk, I drive him back home.  I text him to say my thanks for his company. He texts back. I text again during the week – to ask where he’s at. He texts back…. We meet again. We text one another…. We have co-created a friendship between us!

Now here’s the thing I wish to get across.  I often find myself starved of the kind of conversation that I look for – intelligent, broad range, human existence centred conversation.  And this is exactly what I get when I am in the company of this older man who has lived a full life.  It so happens, that he also enjoys my company, he considers me to be a worthy conversation partner.  It turns out that standing in & operating from the possibility of friendship I have gifted myself with a friend, and a meaningful/enlivening friendship.

Here’s my invitation: Play BIG – be a friend unto another who can do with a friend.  If you are wondering who can do with a friend. I say you do not have to look far – most of us are lonely, some are deeply lonely, and can do with a genuine friend. If you are still looking then I say: look for older people; look for those who happen to be in the minority; look for those who happen to be awkward, shy; look for those who are always smiling and telling jokes…

I thank you for listening. I wish you the very best. Until the next time…


Playing BIG: Picking Up Autumn’s Leaves

“Who am I?” occurs as an innocent/superficial question until I grapple with it.  I experience the same experience when I contemplate this question “What constitute playing BIG?”  It’s the looking into the BIG part that has led me down a difficult path from time to time – a path where I end up thinking/feeling that I am not playing BIG. Therefore, to talk BIG is to show up / travel as a hypocrite. Hence, I fall silent: no longer a source of inspiration to myself nor to others.

This Autumn my neighbour opened the cage within which I had placed myself. He disclosed to me the meaning of playing BIG as in the experiencing of playing BIG. How did he do this, and of what do I speak here?  Allow me to share story/experience with you.

On an Autumn day, my neighbour Irfan knocked on my door. After customary greetings and little catching up, he told me that he was in the process of cleaning up his garden and had used up his brown bin.  And asked if he could use my brown bin (for recycling grass, leaves and such like) if it was empty and if I was not using it.

I showed enthusiasm for what he was doing because I was genuinely enthusiastic.  I told him that my brown bin was empty and he was welcome to use it – especially as it was going to get picked up / emptied the next day. I also mentioned that I had been lazy myself – pointing to the mass of leaves lying around on the left hand side of my front drive.  And that he’d now given me the motivation to pick up the leaves on my front drive. But not today – today I didn’t feel up to it. Then I rolled the brown bin to where he was standing and gave it to him…

Not long after, I happened to be in the kitchen.  Looking out towards the front of the house. What did I see?  I saw Irfan picking up the mass of leaves on my front drive and putting them into the brown bin that I had handed to him.  I can see him, right now in my minds eye, picking up those leaves. Simply picking them up.  What was present?  Surprise. Shock. Gratitude. Gratitude. Gratitude. Sense of wonder – how such a small act of kindness can make such a BIG emotional/spiritual impact.

This experience disclosed the following to me:

  • It’s not the scale nor the difficult of the task/project that makes it BIG;
  • It’s the difference/impact of that which one does in the lives of our family members, friends, neighbours, community, strangers etc; and
  • That which is given / done without it being asked for, and done without imposition or expectation, that often makes such a big impact.

There is something more.  Irfan picking up his garden leaves is Irfan picking up his garden leaves – ordinary.  Irfan popping over and picking up my garden leaves, without being asked, Irfan showing up as extraordinary – making a positive difference in the world.

I wish to end this conversation with this thought: playing BIG as simple/easy as popping over to your neighbours front drive and picking up the garden leaves, or cutting your neighbours lawn, or inviting your neighbour over for a tea and a chat.

Next time I will share with you the larger impact of Irfan’s action – the avenue that it opened up for me to make a difference in a fellow human being’s life.

Until the next time….

Playing BIG Can Be As Simple As Making A Telephone Call

Making-Phone-CallHello! I’ve been absent for much of 2016 and 2017. It’s possible that some of you have noticed. If you are interested in learning more about this absence then I invite you to read the second half (“My Story Told As Briefly As I Can Tell It”) of a conversation I posted on The Customer & Leadership Blog.

I say it feels great to be back in communication with you. Being away has allowed me to realise that I created a trap for myself and for you. What trap?  THE trap. The trap of calling this series of conversations: Playing BIG.  The issue. You and I find ourselves arising from and living amidst a specific time/place.  Where I live, we take playing BIG to point out at things like:  becoming a captain of industry, writing a best-selling novel, becoming a superstar/celebrity, making millions, ending world hunger …… You get the idea.

You may be saying to yourself “What’s the problem with that?”.  There is no problem with that if that is what playing BIG means to you and right now you are in action acting in/on the world to cause that to happen. Whilst there is no problem, there is a trap. The trap is that almost all of us feel inadequate, and/or show up for ourselves as small/insignificant is such complex world. For almost all of us playing BIG (as I have described above) is wishful thinking at best.  For others it likely occurs as the latest claptrap.

Today, I am committed to cutting through that. I say that when I step outside of my self-centred concerns, put aside my fears, and act – help others – I am playing BIG.  Allow me to share with you the actions that I have taken that show up for me as playing BIG in the way I show up & travel:

  • I make it my business to call my friend Richard once a week to say “Hello! How are things?  How are you doing? How’s your wife doing?  When/what are the latest results of your chemo treatment?” And I listen – really listen.
  • I make it my business to go see my friend Richard. We go for a walk. I walk by his left hand side so that he can bump into me not the lamppost etc,  the brain tumour has knocked out his left vision in both eyes. We have lunch together. We talk about our history working together at Peppers & Rogers, we talk about what we are dealing with today, we talk about the future that cancer holds for us.  Last week, we happened to talk about our childhoods and I learned that we are both Lancastrians – he grew up in Ormskirk and I grew up in Preston. Small world!
  • The other week, I got a call from my neighbour (Charles) whilst I was in the midst of doing business work whilst working from home.  He urgently needed a lift to get somewhere important. I dropped what I was doing even though the business-ey part of me objected as that work had a deadline. Instead I said “Give me five minutes”. Then I drove him to where he needed to go, waited in my car, then drove him back.
  • Yesterday, my oldest son (22 years old) was telling me off for not taking up shirts that my wife had ironed and left hanging on the chairs in the dining room. I said “Please don’t tell me how to live in my home. I pay for it, you are a guest!” He expressed his frustration (not so politely) with me. So I took the shirts and hung them up in my bedroom. A little later in the kitchen I mentioned how he and I used to watch the Lion King together when he was young. His response was something to experience: angry, telling me off, swearing, walking away in a huff.  What I noticed was hurt – deep hurt arising in me. Then I noticed the anger/rage rising up. Noticing it, I decided to play BIG and let it go.  He’s still a kid, and maybe (just maybe) he’s having a bad day.  Or maybe he got hurt earlier, got angry with me…. Like I was in the process of doing with him.
  • At work, I called it as I saw it.  I knew that calling it as I say it would upset some powerful people. And that I would pay a price. Fully aware of the consequences I chose to play BIG – calling it as I saw it despite the pressure (from the powerful) to be a ‘team player’, to not ‘rock the boat’… Whilst some of the powerful did not appreciate me ‘rocking the boat’ several members of the client did value the course of action I took as it is the one that puts the interests / wellbeing of the client at the centre.
  • This one took the most from me. I allowed my wife to accompany me to the visits to cancer specialists. This may not be a big deal for you, it is a huge deal for me. I grew up under a tyrannical father. And I made it through my childhood by not disclosing weakness – any weakness, and doing that which needed to be done on my own without counting on others. So to arrive at a place where I could be ok with my wife accompanying me really took something. Ask my wife!

I hope you get that which I am pointing at.  None of these actions have made a dent in the universe – the universe is oblivious to my existence.  Having said this, I am clear that the way I showed up & travelled has made some kind of dent in the lives of my friend, my neighbour, my son, members of my client.  That’s good enough for me.

Lets part company today with this question:  “What are the little actions that you/i can take now/today that make a difference in the lives of others – your family members, your neighbours, your friends, the folks you work with at work?

I invite you/me/us to play BIG. It’s not the only way to live and I do not claim that it is the best way to live.  I do say that it is a GREAT way to live – I talk from my own experience.

Thank you for your listening.

As my French family say: A la prochaine!

Playing BIG Requires A Certain Kind of Orientation to Self-Importance

Look deeply and you are likely to find that almost all of us are self-important.  The default is for me to think first and foremost of myself. To expect events-people-situations to turn out such that they meet my expectations/needs. To make myself more important than others.  Even to show up and travel as if I am the only one that is important.

At one level self-importance is necessary and vital.  Without adequate self-importance we create the space/opportunities for being overlooked, not having our interests/needs adequately considered/met, and even being treated as doormats.

However, it occurs to me that for most of us our self-importance is excessive.  Our self-importance is such that it is a formidable obstacle to playing BIG in life. How so?  Is it not our self-importance that prevents us from stepping out of that which we are comfortable with? Is it not our self-importance that fears the ridicule that comes with failing? Is it not our self-importance the hinders us from taking on challenges that disrupt our comfort – physical, emotional, social?

I invite you to listen to the following:

‘You take yourself too seriously,’ he said slowly. ‘You are too damn important in your own mind. That must be changed! You are so goddam important that you feel justified to be annoyed with everything. You’re so goddamn important that you can afford to leave if things don’t go your way. I suppose you think that shows you have character. That’s nonsense! You’re weak, and conceited.’

……….   ‘As long as you feel that you are the most important thing in the world you cannot really appreciate the world around you. You are like a horse with blinkers, all you see is yourself part from everything else.’

– Carlos Castaneda, Journey to Ixtlan – The Lessons of Don Juan

Yesterday, I made a difference in the lives of a couple of human beings who were struggling. This only came about because I had loosened the grip that self-importance has on me – at least over the last couple of days.  This loosening allowed me to see-hear the suffering of my fellow human being. More: to be touched-moved by that suffering. And so offer my help in a manner that made it clear that the offer was a genuine offer. This genuine desire to help made it possible for the other person, a proud person, to accept my offer.

The result? An ordinary Saturday turned into an extra-ordinary one.  The father, the person who accepted my offer, gave me a hug and was almost in tears.  And I found myself engaged in a enlivening conversation with his daughter, a remarkably wise 21 year old.  It is even possible that we planted the seeds of friendship.  All because I put away my self-importance and made myself, and my MPV, available for a day to help these folks move home.

I thank you for your listening and invite you/me to loosen the grip of self-importance so that you/i can play BIG in this one life.