On our need for safety, security and predictability

Whether we are aware of it or not we strive for predictability because it makes as feel safe and secure.  So we take an inherently messy world and mould it into a shape that makes us feel safe.  We go further and take control of the world through the tools that we have built.  And we think of ourselves as God and we treat this world, this universe as our playground.

From time to time we can do with a reminder of place in this world.

The primary myth of the western world – our omnipotence – has temporarily been shattered by nature: snow and cold temperatures have brought the country to a standstill.  Nature shows her awesome power once again and reminds us of our relatively humble position in the scheme of things.  It reminds me of my Grand Canyon experience many years ago:  just sitting on a rock and gazing into the sheer size and wonder of the Grand Canyon I got my relative insignificance in the scheme of things.

We we are simply guests checking in and out of the game of existence on the hotel called Earth.  And in this game there is only one thing that we can count on: one day we will die.  Everything else is uncertain. Yet so many of us fail to live for fear of dying.  And dying is the only thing that is certain!

The anger and criticism that is spilling out is as much about the illusion being shattered as it is about the frustrations that people are experiencing.


Author: Maz Iqbal

Experienced management consultant. Passionate about enabling customer-centricity by calling forth the best from those that work in the organisation and the intelligent application of digital technologies. Subject matter expert with regards to customer strategy, customer insight, customer experience (CX), customer relationship management (CRM), and relationship marketing. Working at the intersection of the Customer, the Enterprise (marketing, sales, service), and Technology.

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