How to lift oneself, one’s family and friends

This week I got to spend some time with my youngest brother.  When I look at him I see that he lives a difficult, demanding life and yet he lives it gracefully.  As I reflected on how he has three set of competing demands – the business, his elderly parents who need care, his young family – I truly got how amazing he is.  And how fortunate I am in being his brother.

When I got the beauty of my brother I told him:

• I love you;
• I am proud of you;
• I believe in you.

I know he was touched – I saw it in his eyes.  And I was touched.

Maybe creating a better world is as simple as that.  Reaching out to our family and friends and looking for the positive.  By looking for and expressing the positive we can lift up oneself, one’s family, one’s friends, one’s fellow human beings.

Author: Maz Iqbal

Experienced management consultant. Passionate about enabling customer-centricity by calling forth the best from those that work in the organisation and the intelligent application of digital technologies. Subject matter expert with regards to customer strategy, customer insight, customer experience (CX), customer relationship management (CRM), and relationship marketing. Working at the intersection of the Customer, the Enterprise (marketing, sales, service), and Technology. View all posts by Maz Iqbal