Health is everything: it is the ultimate wealth and most of us are simply oblivious to it!

For most of my life I have taken my health for granted.  I simply assumed that everything would work and work fine till the end of days despite the fact that my father has suffered two strokes and is partly paralysed and cannot take care of himself.  I rested in this assumption simply because I have been eating the right foods and in moderation.

Recently I have been caught completely by surprise.  First there was the shock of learning that I have to take a thyroid replacement every day because my thyroid gland is under-active.  Then there was the shock of learning that all my good eating had been to no avail.  Despite being vegetarian and staying away from fatty foods I find that I am genetically predisposed to a high cholesterol level.  Apparently the liver is responsible for some 80% of the cholesterol.  And now I find myself on statins.

Then back in June 2009 I found that my neck was in considerable pain and once all the pills had been taken, the physiotherapy tried and the MRI scan I found that I had a prolapsed disc in my neck and frankly there is nothing that can be done about it that does not risk me being paralysed if things go wrong.  After nine months I had made all the life changes to deal with that so that I lessen the chance of aggravating my neck.

Funny though it may sound, I can cope with that.  How do you cope with the fact that your lower back can seize up such that you cannot even sit?  That is the situation I find myself in: if I sit for more than half an hour I end up experience intense pain and cannot even lift my legs to put my socks on.  What do you do when you cannot sit?  When you can only walk very slowly or simply lie down?  What do you do when you have such an active and curious mind like mine – one that loves to learn?  What do you do when you cannot write – something you have wanted to do for such a long time, have started finally and now enjoy doing it?

I do not have the answers.  I know that is the situation that I find myself in and I am doing my best to live with it.  Sometimes that is simply the situation that you find yourself in and there are no magical answers.  You just have to do the best that you can do.  And still be grateful that things are not worse.  I am grateful that my friends, my family, my loved ones, my home, my business, my community, my neighbourhood has not been washed away in an instant.  And I am grateful that I am not sitting outside in the freezing cold or a large sports stadium – cold, hungry, uncomfortable and wondering if I am being bombarded by radiation.  Can you imagine the Japanese mothers who are, right now, wondering how their babies, their children, will be impacted by the radiation leaking out of the damaged nuclear plant.

My friends, our health is our wealth.  And we should cherish it, be grateful and make the most of it.  I am suffering and my quality of life has deteriorated simply because I cannot sit!  And how many of us take sitting for granted.  Or being able to tie our own shoelaces?


I love to contribute through teaching, education and coaching

This week I got an opportunity to share my enthusiasm and perspective on the field of Customer Experience.  I prepared for it thoroughly and then on the day I just got up and shared my perspective with the natural enthusiasm I have for what I was sharing.  During the event I got to meet people and to learn – both of which I enjoyed.  I believe that I have even made some friends.  Certainly, I have enjoyed hearing that my talk was well received and it made a contribution: the effort was worthwhile!

This whole event reminds me that I have always enjoyed helping others through teaching, education and coaching.

My first memory is that of my friend Thakor asking me to help him with various subjects we studied at school.  I jumped at the chance and shared with him what I knew and helped him to tackle the areas that he was finding difficult.  For his part Thakor taught me to play Chess and had the patience to put up with defeating me 27 times before I won my first game against him!

The second memory is one of sharing my knowledge with a classmate (Andy) at university.  Now the interesting thing is that I did not like Andy – actually he was one of the few that I disliked.  Yet, one of his parents had died in the final year of our degree and he fell to pieces.  So when he asked me for my help, I helped him to the max.  Either he was great and/or my help made a difference because Andy graduated with a first class degree.   And so the story continues.

So the question that comes up is why am I not contributing to my fellow human beings through teaching, education and coaching?  A good question.  Perhaps The Customer Blog that I write is my attempt at doing exactly that.  And perhaps these meditations serve the same purpose when it comes to family and friends.

So my question for you is this: what is it that comes naturally to you, that you love to do, and which you are not doing or not doing as well as you can?

I know that for my son Marco, he is not making people laugh through his impersonations of other people.  It is a gift that he has had since he was little and yet it disappeared for several years.  This evening this gift burst forth and he had his brother and his parents laughing so much that our stomachs hurt.