Playing BIG Can Be As Simple As Making A Telephone Call


Making-Phone-CallHello! I’ve been absent for much of 2016 and 2017. It’s possible that some of you have noticed. If you are interested in learning more about this absence then I invite you to read the second half (“My Story Told As Briefly As I Can Tell It”) of a conversation I posted on The Customer & Leadership Blog.

I say it feels great to be back in communication with you. Being away has allowed me to realise that I created a trap for myself and for you. What trap?  THE trap. The trap of calling this series of conversations: Playing BIG.  The issue. You and I find ourselves arising from and living amidst a specific time/place.  Where I live, we take playing BIG to point out at things like:  becoming a captain of industry, writing a best-selling novel, becoming a superstar/celebrity, making millions, ending world hunger …… You get the idea.

You may be saying to yourself “What’s the problem with that?”.  There is no problem with that if that is what playing BIG means to you and right now you are in action acting in/on the world to cause that to happen. Whilst there is no problem, there is a trap. The trap is that almost all of us feel inadequate, and/or show up for ourselves as small/insignificant is such complex world. For almost all of us playing BIG (as I have described above) is wishful thinking at best.  For others it likely occurs as the latest claptrap.

Today, I am committed to cutting through that. I say that when I step outside of my self-centred concerns, put aside my fears, and act – help others – I am playing BIG.  Allow me to share with you the actions that I have taken that show up for me as playing BIG in the way I show up & travel:

  • I make it my business to call my friend Richard once a week to say “Hello! How are things?  How are you doing? How’s your wife doing?  When/what are the latest results of your chemo treatment?” And I listen – really listen.
  • I make it my business to go see my friend Richard. We go for a walk. I walk by his left hand side so that he can bump into me not the lamppost etc,  the brain tumour has knocked out his left vision in both eyes. We have lunch together. We talk about our history working together at Peppers & Rogers, we talk about what we are dealing with today, we talk about the future that cancer holds for us.  Last week, we happened to talk about our childhoods and I learned that we are both Lancastrians – he grew up in Ormskirk and I grew up in Preston. Small world!
  • The other week, I got a call from my neighbour (Charles) whilst I was in the midst of doing business work whilst working from home.  He urgently needed a lift to get somewhere important. I dropped what I was doing even though the business-ey part of me objected as that work had a deadline. Instead I said “Give me five minutes”. Then I drove him to where he needed to go, waited in my car, then drove him back.
  • Yesterday, my oldest son (22 years old) was telling me off for not taking up shirts that my wife had ironed and left hanging on the chairs in the dining room. I said “Please don’t tell me how to live in my home. I pay for it, you are a guest!” He expressed his frustration (not so politely) with me. So I took the shirts and hung them up in my bedroom. A little later in the kitchen I mentioned how he and I used to watch the Lion King together when he was young. His response was something to experience: angry, telling me off, swearing, walking away in a huff.  What I noticed was hurt – deep hurt arising in me. Then I noticed the anger/rage rising up. Noticing it, I decided to play BIG and let it go.  He’s still a kid, and maybe (just maybe) he’s having a bad day.  Or maybe he got hurt earlier, got angry with me…. Like I was in the process of doing with him.
  • At work, I called it as I saw it.  I knew that calling it as I say it would upset some powerful people. And that I would pay a price. Fully aware of the consequences I chose to play BIG – calling it as I saw it despite the pressure (from the powerful) to be a ‘team player’, to not ‘rock the boat’… Whilst some of the powerful did not appreciate me ‘rocking the boat’ several members of the client did value the course of action I took as it is the one that puts the interests / wellbeing of the client at the centre.
  • This one took the most from me. I allowed my wife to accompany me to the visits to cancer specialists. This may not be a big deal for you, it is a huge deal for me. I grew up under a tyrannical father. And I made it through my childhood by not disclosing weakness – any weakness, and doing that which needed to be done on my own without counting on others. So to arrive at a place where I could be ok with my wife accompanying me really took something. Ask my wife!

I hope you get that which I am pointing at.  None of these actions have made a dent in the universe – the universe is oblivious to my existence.  Having said this, I am clear that the way I showed up & travelled has made some kind of dent in the lives of my friend, my neighbour, my son, members of my client.  That’s good enough for me.

Lets part company today with this question:  “What are the little actions that you/i can take now/today that make a difference in the lives of others – your family members, your neighbours, your friends, the folks you work with at work?

I invite you/me/us to play BIG. It’s not the only way to live and I do not claim that it is the best way to live.  I do say that it is a GREAT way to live – I talk from my own experience.

Thank you for your listening.

As my French family say: A la prochaine!

Play BIG by Showing Up & Travelling Regally


When I talk of playing BIG in life the tendency is to think that I am talk about  doing-achieving.  You know the kind of doing-achieving of say Steve Jobs or Elon Musk.  Put differently, playing BIG can be, often is, interpreted in terms of achievement.  Why?  Simply because this what matters in the Anglo-Saxon world.

There is an alternative way to think about playing BIG. What alternative?  Being-doing. What am I pointing at here?  I mean the way you/i show up and travel in life.  Is this still vague?  Sure it is as we are not used to thinking this way.  So I invite you to listen to the following:

To each, the dignity that befits him. Not everyone is a king, but your deeds should be worthy of one, within the limits of your class and condition. A regal way of doing things. Sublimity of action, a lofty mind. You should resemble a king in merit, if not in reality, for true sovereignty lies in integrity. You won’t envy greatness if you yourself can be a norm of greatness. Especially those who are near the throne should acquire something of true superiority. They should share the moral gifts of majesty rather than pomp, and aspire to things lofty and substantial rather than imperfect vanity.

— The Art of Worldly Wisdom by Baltasar Gracián

I dedicate this conversation to my friend Richard Hornby.  For me he is and continues to be living example of human dignity embodied and in action.

I thank you for listening to my speaking. And invite you to play BIG in how you show up and travel in this life: resemble a king in merit, aspire to things lofty and substantial, be a norm of greatness in you way of being…

How To Play Big In Our Dealings With Our Fellows


Our automatic/default way of being with regards to our dealing with our fellows is one of being controlling is it not?  I have a view on who you are / what you are / how you should show up and travel and given my attachment to this view I seek/strive to control you: control you as my child, my spouse, my sibling, my colleague, my friend… Right?

What shows up when we relate to our fellows in this habitual way?  If we succeed in our efforts we do so by cutting limbs of the other to fit the Procrustean bed we have created for them.  If we do not succeed then we blame / criticise them. Either way there is something amiss in this way of relating to others.

Is there another way of relating to our fellows?  Is there a way of being-in-the-world that frees our fellows to be  – to simply be – without having to fit into a particular mould we have created for them?

I invite you and me to listen to these wise words:

Last summer I noticed a strange plant in our pasture. I did not know what it was, I had no picture in my mind of what flower or fruit it would bear, but I freed it. That is, I dug around it and opened the soil that the rain might fall on its roots, I cleared out the thistles with which it was entangled so that it might have room to spread, I cut down the undergrowth of small maples near so that it could get the sun. In other words, I simply freed it.  Every friendship which is not treated in this way will surely suffer; no human relation should serve an anticipatory purpose. Every relation should be a freeing relation with the ‘purpose’ evolving.”

– Mary Parker Follett, Creative Experience (1924)

This may be a BIG ask for you.  It is a HUGE ask for me.  Which is why it is game fit only for those of us committed to playing BIG in our dealings with others.

Finally, I invite you/me to play BIG in our dealings with ourselves. I’m inviting you and me to free ourselves in the way that Mary Parker Follett describes.

Now, I get what the folks at Landmark were saying when they counselled us to “Listen coming from nothing”- listen / relate to others without any preconceptions.  In the space of nothing, anything has the ‘space’ to show up.

I thank you for your listening. Until the next time….

Playing BIG With-Towards Imperfection


Imperfection, imperfection, imperfection!

I disappoint myself. Not always but certainly from time to time. I particularly disappoint myself when my relating with others is not working out as I want it to work out.  I am so imperfect!  It really takes something to be with this. Mostly, I am not being with it as I am so busy lashing at myself.

What happens when you disappoint me?  Your imperfections, where you fall short, are lit up and I see them – all of them.  How do I treat you? I lash out at  you – sometimes the lashing makes a sound, other times it is silent.

Thats the way to be if one is committed or merely resigned to playing small.  My default setting is to play small when it comes to imperfection. It may be yours.

What’s the starting point for playing BIG in relation to imperfection?

Lets start with an insight – perhaps the insight when it comes to human beings and human worlds:

…..We are all imperfect. 

Such a vision not only invites but requires Tolerance: active appreciation of the richness and variety of human beings on this earth, along with the understanding that we all struggle with the same demons, we all share the same fears and sorrows, we all do the best we can with what we have.

The Spirituality of Imperfection

Please get that imperfection is not a bug it is a feature.  Imperfection is a feature of human existence. Wherever you find a human being or human beings you will find yourself, sooner or later, face to face with imperfection. There is no escape from imperfection – it is intrinsic to human existence and pervasive.

Given this insight what is it to play BIG in relation to this feature of human existence?

The following story provides a great answer to this question:

A man who took great pride in his lawn found himself with large and recurring crops of dandelions. Although he tried every method he knew to get rid of them, they continued to plague him. Finally, in desperation, he wrote the Extension Service of the Agriculture Department of the State University, enumerating all the things he had tried and concluding with the question: “What shall I do now?”

After a somewhat prolonged time even for such correspondence, the reply finally came: “We suggest you learn to love them.”

The Spirituality of Imperfection

Damn! I have been ‘on it ‘with several members of my family: My mother, brother, and uncle for selling my father’s land despite his express request to not sell the land; My wife; and my eldest son.  Playing BIG necessitates getting ‘off-it’. Am I ready to do that?  I suspect this conversation provides a pointer.

Now what is the stance I take toward myself?  Do I start lashing out at myself for getting ‘on-it’ and staying ‘on-it’ for most of this week?  That would be falling into the same trap – lashing out at myself for not being OK, for being imperfect.  So what is it to play BIG here with regards to myself and my inherent imperfection?

If you could really accept that you weren’t ok you could stop proving you were ok.

If you could stop proving that you were ok you could get that it was ok not to be ok.

If you could get that it was ok not to be ok you could get that you were ok the way you are.

You’re ok, get it?

-Werner Erhard

Yes, it’s ok to accept my imperfection – all the areas in which I fall short. Yes, it’s ok for you to accept your imperfection.

It would be too simple, too Western, to leave this conversation here. So let’s introduce paradox (through Zen) for life is paradoxical through and through:

Each of you is perfect the way you are … and you can use a little improvement.
―Shunryu Suzuki

Nothing we see or hear is perfect. But right there in the imperfection is perfect reality.
―Shunryu Suzuki

I thank you for your listening. And I ask you to play BIG even if you find that like me you are finding your playing BIG imperfect.

Abdul Sattar Edhi: An Inspiration For Those Who Are Up For Playing Big


You and I want our lives to matter. We want our lives to make a real difference — to be of genuine consequence in the world. We know that there is no satisfaction in merely going through the motions in life, even if those motions make us successful or even if we have arranged to make those motions pleasant. We want to know we have had some impact on the world. In fact, you and I want to contribute to the quality of life. We want to make the world work

-Werner Erhard

Yesterday I learnt that Abdul Sattar Edhi is no longer. You’ve probably not heard of him. Yet, in my eyes, he sit there alongside Gandhi as one of the world greatest examples of humanity: a peaceful warrior for the poor, the downtrodden, the outcasts…. A living example of what is possible when one makes one’s life a stand for something noble – something that calls to the deeply human in us, no matter how deeply it is buried.

Sadness. Tears, Sadness. Tears, Sadness. Tears….. A profound sense of loss. Yet, I have never met the man, merely donated money to the organisation he founded. So from where does this deep sense of grief arise?

What is it that i find my deepest self (that which is beyond my conscious control) mourns for?  The loss of a saint, the humanity he embodied, and the humanity he called forth in many people. I suspect that he left heft many of us feeling better about ourselves and the world that we find ourselves.

For as long as there is one Edhi there is hope. More, an Edhi is an opening, a clearing, for our humanity to show up and make difference: to contribute to the quality of life – for all.

 

People have become educated, but have yet to become human.

-Abdul Sattar Edhi

So this is my invitation to you, to me, to us: Let’s play BIG, starting right now, by putting our humanity, the kind of humanity that Abdul Sattar Edhi,  into action.

I thank you for you listening. And I ask that you show up and travel in manner that makes a positive difference to the quality of your life, our life, life itself.

Play Big: Embrace A Stranger The Nicula Way


I’ve been working in Belgium this year. Typically I take flight out to Brussels every Sunday night or Monday morning. And take the flight back to London late afternoon every Friday.

I work with a great bunch of people: Jeroen, Martijn, Patrick, Rupert, Arun, Prashanth, Alexandra……. They show up and travel in a manner that leaves me feeling welcome, respected, part of the team.

There is something special about Alexandra. She kind of ’embraced’ me without ever having met me. How by ringing me whilst I was recovering from back surgery.

Upon my return to work/Brussels Alexandra made me feel welcome by seeking me out and taking me out to lunch.  Not just once but several times. Now and then when she takes a break and goes out for a cigarette she invites me along. Sometimes I take up her invitation.

This week Alexandra invited me to her home. I found myself both surprised and delighted. Why surprised? “She hardly knows me!”  Why delighted? She trusts me enough to invite me to her home; and she finds me sufficiently interesting to invite me to her home.

The result? I spent a lovely evening at her place. I met her son: a beautiful young fellow, alive, curious, playful and intelligent; he enjoys chocolates; and loves his mother. I got to learn a little about her partner.  Alexandra also shared some of her life with me. Being English I tend to be somewhat reserved yet I found myself telling Alexandra about some aspects of my life.

What is there between myself and Alexandra? Gratitude! Gratitude for what? For being the first and only Belgian person who has invited me into her home, her family, her life.  For  puncturing my sense of being a stranger in this land.

I invite you and I to play big by embracing a stranger the Nicula way!  Who can you invite into your life and by so doing touch his/her life for one lunchtime, for one evening, or for a lifetime?

And finally, I dedicate this conversation to Alexandra Nicula – a remarkable woman. And someone who now shows up for me as a friend.  Thank you Alexandra for your kindness, your generosity, and your way of being – which I find refreshing and inspiring.

 

 

 

 

 

 

 

 

 

What Does Ralph Waldo Emerson Say On Playing Big?


A little while ago I read Robyn Davidson’s book, Tracks. If you haven’t read it and enjoy reading about real people -about the human spirit and it’s thirst for something beyond the know and the accepted – then I encourage you to read it.  Please don’t play small and settle for watching the movie – the movie is such a shallow version of the book.

Today, I came across a passage from Ralph Waldo Emerson which is in line with the 1700 mile journey Robyn Davidson took across Australia – against all advice – just because the journey was calling her. I share this passage with you in the possibility that it will inspire you and me to play BIG (bolding mine):

“You will hear everyday the maxims of low prudence. You will hear that the first duty is to get land and money, place and name. “What is the Truth you seek? What is this Beauty?” men will ask, with derision. If, nevertheless, God has called any of you to explore truth and beauty, be bold, be firm, be true. When you shall say, “As others do, so will I. I renounce, I am sorry for it, my early visions; I must eat the good of the land, and let learning and romantic expectations go, until a more convenient season;” – then dies the man in you; then once more perish the buds of art, and poetry, and science, as they have died already in a thousand men”

-Emerson, 1838

I thank you for your listening. And I wish you the very best – I hope you will listen and respond to that which calls forth the best, the bigness, in you.  Until the next time..