Four weeks ago we were strangers – he representing the client and I leading the vendors consulting team. Since then our communicating/relating has been strictly professional. There has even been tension on several occasions due to difference on what is and isn’t in the scope of the work. And on the timing of when certain pieces of work will occur.
Two weeks ago, he told me that he was leaving that week. Without hesitation, I ask if he wishes to go out for lunch with me on his last day – as long as he is not busy, of course! He accepts my invitation.
A week or so ago, it’s raining and I am holding his umbrella so that both of us can shelter under it. We are looking for a restaurant. It’s his last day of work at this company and I have invited him to share a meal with me before he departs.
We’re sitting in a Pizza Express. I ask him how is wife is doing. He tells me that his wife is better now that she is back at work, with her colleagues, working. This going back to work has helped take her mind off her miscarriage. I listen. I empathise. I open up and say a little about what it was like for my wife, and me, when she miscarried.
We continue the dancing of communing with one another. He tells me of how it that he ended up coming over to the UK, working here, and ultimately becoming a UK citizen. I disclose how it is that I ended up in the UK at the age of 5. We move onto other matters like how we met our wives. And how we see our futures unfolding.
He is clearly a religious person as in tune with the philosophy of his religion, and importantly in the faith he has in the Godhead – whatever that may be. He tells me that he has been working as freelance project manager for many years and has never been without a contract for more than a week. And he absolutely trust that things will work out again this time. If they don’t then they don’t – the Godhead gives blessings or burdens and his job is to be grateful for and work with whatever comes his way.
It’s time to end lunch as I have a meeting to get to. I can tell that we both enjoyed each other’s company. And that some barrier has been crossed. We are no longer strangers to one another. We may not be friends and there is no doubt that the first (essential) step towards cultivating friendship has been taken. I do not leave things to chance. I say that I wish create a friendship between us and ask if it is ok to keep in touch. He gives me his phone number, and links up with on LinkedIn.
This week, I texted him. And to my surprise, he texted me to wish me well – he remembered that I was going into hospital for cancer treatment/scan!
The Story About This Story
What did it take from me to leave this chap with a good memory of his last day? Not much. Not much at all. Simply a willingness to step beyond my narrow self-concern, and treat him as I would like to be treated. If it was my last day, I’d like at least one of my colleagues to take me out to lunch – to leave me with the feeling/experience that I am seen / accepted / valued.
What did I have to step over to make this happen? Give me the concerns that were present. Which concerns? We don’t know one another. Our relating to date has been patchy. Will we have anything to talk about for an hour?
What helped me to get over these concerns? Simple, I asked myself two questions: First, what course of action constitutes playing BIG in this situation? Second, what is the right thing to do – as in how would I like to be treated if our situation were reversed?
I am so glad that I played BIG. Why?
When it came for him to leave he went to say goodbye to the folks he had been working with – his boss, his colleagues. It was clear to anyone with any human sensitivity that the folks were going through the parting ritual without any enthusiasm. The words were there. The feeling (of care, of respect) that is essential to human relating wasn’t there.
When it came to my turn I gave him a hug. Thanked him for lunch. Wished him the best. And told him that I would be in touch. Further, I kept that promise – I texted him the following week.
I invite you to play BIG: Which of your colleagues are strangers? Step over your concerns: invite one of these colleagues to lunch. Like all invitations you are free to accept or decline. If you accept you create the opportunity to open up / expand your existence. If you decline – you get to stay closed in. Your choice.
I thank you for your listening. It is your listening – especially those of you who either like these conversations, or comment- that keeps me speaking. Until the next time….