I Am Always The Source of My Experience


“How dare she talk to me this way?”

It was evening, I was sitting in my comfortable chair working on my laptop. I heard my wife’s voice and she said something like “Maz, the French TV is not working! Clea says you played around with it yesterday!”  I felt the frustration and anger in her voice.

I didn’t take it well at all. I found myself telling myself “I cannot be the cause of the French TV not working. If you push the standby button, like I did, you do not break it!”  And there was a mood/tone underlying all this.  What was this tone?  “How dare she talk to me this way!”

People are only ever saying “Please” or “Thank You”

There and then I was in a place of no power. None at all. I was in my head telling myself that my wife was wrong, that I was not the cause of her problems, and that she was wrong for making me wrong.  I noticed that one minute I was kind of feeling sorry for myself. And the other minute I was feeling angry with my wife.

Then the word of Marshall Rosenberg came back to me.  These word went something like “Be yourself, be true to yourself, be true to your values. Don’t let people throw you off your centre.  And remember that underneath it all people are only ever saying “Please” or “Thank You””.

I got it. Underneath her anger lay frustration. She was clearly frustrated that she could not watch her French TV whilst she was on her exercise bike. Watching French TV was the way she exercised.  She had tried to put the French TV on and had not made it happen. So she was reaching out to me and saying “Please help me get the French TV working!”

Instantly, I was in different reality and my experience was totally different. I was calm. And the question that arose was a simply one: “Do I accept the request?”

I accept the request and help out

After consideration, I chose to come downstairs into the living room and figure out what was the matter.  I did the usual stuff like pressing the power-on button, checking the connection between the French satellite decoder and the smart TV…  I got the same results that my wife had gotten.

Then I went back to the source – the two power sockets in the wall that were feeding all the electronics – to see if the issue was at the source of with the French satellite decoder.  By switching the power plugs from one socket to another I got the French satellite decoder working. And after some help from my wife I had the decoder working with the TV.  I left the lounge and headed upstairs, back to my comfortable chair. What state was I in?  Happiness was present.

What are the insights here?

It occurs to me that there are two helpful insights here. Insights which have the potential to help us transform our relationships and our experience of living.

First, as Marshall Rosenberg says people are only ever communicating “Please” or “Thank You” irrespective of how they go about communicating this.  If I, get this, really get this, and show up for this perspective then I can be with whatever anyone says and how s/he says it. How? Because, I am only ever listening for the “Please” or “Thank You” that lies hidden in their communication.

Second, I am ALWAYS the source of my experience. As this experience illustrates I have choice in the matter of how I listen to others and how I interpret the circumstances.  When I listened to my wife as blaming me unjustly I got angry. When I listened to my wife as making a request “Please get the French TV working for me.” I became calm and helpful.

Listening: is this the most valuable gift we can give one another?


Do I show up for you as one who cares for you?

It is easy for me to say that I care.  It is something else entirely to show up in your world as one who cares.

It is easy for me to reassure you that everything will be fine. It is something else entirely to show up in your world as one who cares.

It is easy to tell you what to do. It is something else entirely to show up in your world as one who cares.

It is easy to go out and buy stuff for you. It is something else entirely to show up in your world as one who cares.

It is easy for me to give you money. It is something else entirely to show up in your world as one who cares.

It is easy for me to fix it for you. It is something else entirely to show up in your world as one who cares.

Genuine listening is the foundation of caring and relationship

I thank you for teaching me that listening is caring. What kind of listening?  When I listen to you as person of worth. When I listen to you as person who matters. When I stop everything that I am thinking-speaking-doing and sit there.  Sit there doing what? Being a listening for you – wherever you are at, whatever you are thinking, whatever you are feeling, whatever you are needing, whatever you are requesting of me and the world

When through my listening I create a space for you to show up and express yourself fully. To speak that which is there to be spoken.  Then you feel gotten. And when you feel gotten you feel connected with me and vice versa. When you feel connected you feel loved. When you feel loved you feel that you matter, that you are safe, that you have a safe platform to take risks.

It occurs to me that if each of us provided empathic listening to the people closest to us, at home, at work, in the local community, then our experience of living would be transformed and collectively we would end up transforming the world.

I invite you to join me in being a source of empathic listening. Being a stand for empathic listening. Just listening: not reassuring, not advising, not telling, not fixing…. just empathic listening of one heart to another heart.

Oh and I get that it is hard. And is it not that way for the baby that struggles to walk. Does the baby give up each time s/he falls?  Does the baby stay content with just crawling just because s/he falls down and hurts herself?  Just about everything shows up as hard until it becomes us and then it is easy even automatic.

If you are wondering what I am making such a big fuss about then I leave you with this quote from Dorothy Moore:

When you ask someone when was the last time a person listened to you, they often can’t even give you an answer. Listening, really listening, is the key to caring!