Playing BIG Can Be As Simple As Making A Telephone Call


Making-Phone-CallHello! I’ve been absent for much of 2016 and 2017. It’s possible that some of you have noticed. If you are interested in learning more about this absence then I invite you to read the second half (“My Story Told As Briefly As I Can Tell It”) of a conversation I posted on The Customer & Leadership Blog.

I say it feels great to be back in communication with you. Being away has allowed me to realise that I created a trap for myself and for you. What trap?  THE trap. The trap of calling this series of conversations: Playing BIG.  The issue. You and I find ourselves arising from and living amidst a specific time/place.  Where I live, we take playing BIG to point out at things like:  becoming a captain of industry, writing a best-selling novel, becoming a superstar/celebrity, making millions, ending world hunger …… You get the idea.

You may be saying to yourself “What’s the problem with that?”.  There is no problem with that if that is what playing BIG means to you and right now you are in action acting in/on the world to cause that to happen. Whilst there is no problem, there is a trap. The trap is that almost all of us feel inadequate, and/or show up for ourselves as small/insignificant is such complex world. For almost all of us playing BIG (as I have described above) is wishful thinking at best.  For others it likely occurs as the latest claptrap.

Today, I am committed to cutting through that. I say that when I step outside of my self-centred concerns, put aside my fears, and act – help others – I am playing BIG.  Allow me to share with you the actions that I have taken that show up for me as playing BIG in the way I show up & travel:

  • I make it my business to call my friend Richard once a week to say “Hello! How are things?  How are you doing? How’s your wife doing?  When/what are the latest results of your chemo treatment?” And I listen – really listen.
  • I make it my business to go see my friend Richard. We go for a walk. I walk by his left hand side so that he can bump into me not the lamppost etc,  the brain tumour has knocked out his left vision in both eyes. We have lunch together. We talk about our history working together at Peppers & Rogers, we talk about what we are dealing with today, we talk about the future that cancer holds for us.  Last week, we happened to talk about our childhoods and I learned that we are both Lancastrians – he grew up in Ormskirk and I grew up in Preston. Small world!
  • The other week, I got a call from my neighbour (Charles) whilst I was in the midst of doing business work whilst working from home.  He urgently needed a lift to get somewhere important. I dropped what I was doing even though the business-ey part of me objected as that work had a deadline. Instead I said “Give me five minutes”. Then I drove him to where he needed to go, waited in my car, then drove him back.
  • Yesterday, my oldest son (22 years old) was telling me off for not taking up shirts that my wife had ironed and left hanging on the chairs in the dining room. I said “Please don’t tell me how to live in my home. I pay for it, you are a guest!” He expressed his frustration (not so politely) with me. So I took the shirts and hung them up in my bedroom. A little later in the kitchen I mentioned how he and I used to watch the Lion King together when he was young. His response was something to experience: angry, telling me off, swearing, walking away in a huff.  What I noticed was hurt – deep hurt arising in me. Then I noticed the anger/rage rising up. Noticing it, I decided to play BIG and let it go.  He’s still a kid, and maybe (just maybe) he’s having a bad day.  Or maybe he got hurt earlier, got angry with me…. Like I was in the process of doing with him.
  • At work, I called it as I saw it.  I knew that calling it as I say it would upset some powerful people. And that I would pay a price. Fully aware of the consequences I chose to play BIG – calling it as I saw it despite the pressure (from the powerful) to be a ‘team player’, to not ‘rock the boat’… Whilst some of the powerful did not appreciate me ‘rocking the boat’ several members of the client did value the course of action I took as it is the one that puts the interests / wellbeing of the client at the centre.
  • This one took the most from me. I allowed my wife to accompany me to the visits to cancer specialists. This may not be a big deal for you, it is a huge deal for me. I grew up under a tyrannical father. And I made it through my childhood by not disclosing weakness – any weakness, and doing that which needed to be done on my own without counting on others. So to arrive at a place where I could be ok with my wife accompanying me really took something. Ask my wife!

I hope you get that which I am pointing at.  None of these actions have made a dent in the universe – the universe is oblivious to my existence.  Having said this, I am clear that the way I showed up & travelled has made some kind of dent in the lives of my friend, my neighbour, my son, members of my client.  That’s good enough for me.

Lets part company today with this question:  “What are the little actions that you/i can take now/today that make a difference in the lives of others – your family members, your neighbours, your friends, the folks you work with at work?

I invite you/me/us to play BIG. It’s not the only way to live and I do not claim that it is the best way to live.  I do say that it is a GREAT way to live – I talk from my own experience.

Thank you for your listening.

As my French family say: A la prochaine!

How To Play Big In Our Dealings With Our Fellows


Our automatic/default way of being with regards to our dealing with our fellows is one of being controlling is it not?  I have a view on who you are / what you are / how you should show up and travel and given my attachment to this view I seek/strive to control you: control you as my child, my spouse, my sibling, my colleague, my friend… Right?

What shows up when we relate to our fellows in this habitual way?  If we succeed in our efforts we do so by cutting limbs of the other to fit the Procrustean bed we have created for them.  If we do not succeed then we blame / criticise them. Either way there is something amiss in this way of relating to others.

Is there another way of relating to our fellows?  Is there a way of being-in-the-world that frees our fellows to be  – to simply be – without having to fit into a particular mould we have created for them?

I invite you and me to listen to these wise words:

Last summer I noticed a strange plant in our pasture. I did not know what it was, I had no picture in my mind of what flower or fruit it would bear, but I freed it. That is, I dug around it and opened the soil that the rain might fall on its roots, I cleared out the thistles with which it was entangled so that it might have room to spread, I cut down the undergrowth of small maples near so that it could get the sun. In other words, I simply freed it.  Every friendship which is not treated in this way will surely suffer; no human relation should serve an anticipatory purpose. Every relation should be a freeing relation with the ‘purpose’ evolving.”

– Mary Parker Follett, Creative Experience (1924)

This may be a BIG ask for you.  It is a HUGE ask for me.  Which is why it is game fit only for those of us committed to playing BIG in our dealings with others.

Finally, I invite you/me to play BIG in our dealings with ourselves. I’m inviting you and me to free ourselves in the way that Mary Parker Follett describes.

Now, I get what the folks at Landmark were saying when they counselled us to “Listen coming from nothing”- listen / relate to others without any preconceptions.  In the space of nothing, anything has the ‘space’ to show up.

I thank you for your listening. Until the next time….

Thank You, And A Small Gift For You This Christmas


Without listening there is no value in speaking. Which is my way of saying that I am truly grateful for your listening of my speaking. Thank you. Thank you. Thank you.

I wish you a great Christmas. And I know that my wishing will not make the same kind of impact that your actions will make. So I ask you to the source (cause of) a great Christmas experience – for yourself, for your loved ones, for all whose lives you touch this festive week or so.

What is it that I can offer you as a small gift this Christmas? What kind of a gift is in tune with what this blog is about? I offer you the following:

Yes, the whole conversation is about 7 hours long. If nothing else, I recommend that you listen to (and watch) the first 90 minutes.

I’d like to end this particular conversation with a quote from Werner Erhard. It occurs to me that it is worth listening – really listening to it – and then acting on it.  It occurs to me that acting on that which Werner is speaking, would be a great way to celebrate Christmas and being the New Year. Here is that quote (bolding mine):

People often don’t understand what is involved in forgiving. They think that if somebody does something wrong, and you forgive them, that is like saying that it was alright to do it that time – but don’t dare do it again. But life doesn’t work that way; and it’s stupid or hypocritical to forgive someone on that basis. If somebody does something, you can be sure that he or she will do it again.

“That is why I prefer to talk about ‘making space’ and ‘completion.’ To the extent that forgiveness is involved, it is more like self-forgiving and self-acceptance. When you forgive yourself for something, you have to create the space for that thing to exist. For whatever you resist, and fail to make space for, will indeed manifest itself in you.

“Self-forgiving, and self- accepting, is an essential part of being complete in relationships. If there is something about your past that you are ashamed of, or guilty about – if there is something in it that you are hanging on to – if there is something there that you are using to burden another person – that will prevent you from being complete in your relationships.

“In order to transcend having to be any particular type of person, you have to make it all right with yourself to be that type of person. The moment when you really experience that you have created yourself being whatever way you are, at the same moment you will never have to be that way again.

“This self-forgiving, self-acceptance, goes hand in hand with forgiving others, making space for others, completing your relationships with others. You cannot be complete in a relationship with any person whom you do not admire and respect as he or she is, and as he or she is not – rather than the way you think she is or would like her to be. Love for a person is is acceptance of him or her the way he is and the way he is not.

“So long as you do not know who you really are, this will be difficult. You may have to give up a lot of things to which you may be attached. You may have to give up your resentments, your anger, your upset, your annoyance, your desire to punish.”

– Werner Erhard

At your service | with my love

maz

 

 

Am I A Success?


How do I go about determining the answer to this question?

It occurs to me that a starting point is to list that which is commonly associated with success: wealth (money), fame, power, status…..

Wealth. Without hesitation I can say that I am not wealthy. Therefore, I am not a success in this dimension.

Fame. I am perfectly safe walking amongst a throng of humanity: none of my fellow humans would single me out of the crowd.  I am one of seven billion. So I am not a success in this dimension either.

Power. I do not possess the power to act on others, shape their behaviour and direct the course of the future. More precisely, I have no more power than the ordinary man. And we all know that the ordinary man is ordinary precisely because he lacks power.   Clearly, I am not a success in the domain of power.

Status. What goes with being ordinary? Lack of status.  There is nothing about me that calls forth status. Neither do I hold a rank of fill a role that carries status.  I am clear that I am not a success in this domain either.

Given that which I share do you consider me to be a success?  I am clear that by the standards of the society I am not a success. Some in my social circle see me as a person who has not lived up to his potential, others see me as a failure.

How Is It That I Experience Myself As A Success? 

Unannounced and uninvited I find myself seized by the conviction of success. Put differently, in my lived experience I show up for myself as a success.  What is going on here?

What has hit me with considerable force is that the existential projects in which I have invested in myself have turned out along the lines that I worked for them to turn out.  What am I talking about? Let’s look at each.

Wife

My wife and I have been together since 1992 and married since 1995.  She is white and French. I am not white and not French. Despite the misgivings of our parents (and some friends) we are still together. It has not been easy going, we have faced many challenges. I am particularly proud of the way I stood for and helped make happen that which was my wife’s dream and is, today, her passion:

You have always been the king of my heart, even with all that has gone on between us at times……  I also want to thank you for supporting me with my counselling, while this can be a demanding job at times. I cannot wish for any other job … While I don’t always take the time to say, I know who does the washing up, empty the dishwasher ……. when I am not here or just too tired…..

Eldest Son

I have been concerned with the wellbeing of my eldest son since he was about eight years old. Why? That is when it became clear that he was dyslexic. Whilst being smart he struggled in the classroom and this dented his confidence and wellbeing.

I put a lot of myself into my son’s wellbeing including taking the fight all the way (jumping over several hurdles over the course of year or so) to get him the specialist tuition he needed. Today, at the age of nineteen he is well known-liked in the community. Has managed a retail shop for over a year. And has earned-saved enough money to pay for his driving lessons, buy a car and insure it with his earned-saved money.  This is what he writes:

Thank you so much for all the time you have put into looking for a car and to help me drive. I do really appreciate it. I thank you for supporting me through changing jobs. I love you lots even though we have our differences.

The Younger Son

I had great hopes for my younger son when he was around eight years old.  He was so full of life. And where his older brother struggled to put a sentence together, the younger would confidently walk on to the stage and hold everyone’s attention and make us laugh.

Things changed when he moved passed the age of eleven and moved into a new school. It has taken a lot to be with all his struggles especially when he has been in considerable pain and I have found myself experiencing myself totally helpless to fix things.  Sometimes, all I have been able to give is a hug. Here is what he wrote for my birthday:

I love you more than words can describe and thank you for making my days feel happier, easier and more relaxing. I ……… take this opportunity to let you know  how much your calming hugs & massages make a positive contribution in making me feel happier, more at ease with myself, and more positive about life……. No one can make me feel like that through their affection… I couldn’t imagine my life without you.

 Daughter

With the boys I was comfortable looking after them right from birth. That was not the case for my daughter. Why? Because she is female!  With the help-guidance I overcame my fears and was comfortable doing all that needs to be done with a baby.

Somewhere along the way my daughter and I developed an especially strong relationship.  I am into wisdom and tales of wisdom. Most people find them boring. My daughter didn’t, she could not get enough. She loved to hear a different tale every night – just before she went to sleep.

The Buddhists say that life flows, change is what is so, nothing lasts. And it is our attachment/clinging that ultimately generates our sense of dissatisfaction with life.  I didn’t pay enough attention: as my daughter moved towards her teenage years we drifted apart. For a while I was left with a great sense of loss. And I worried for her and wondered what it was that I had done wrong.

Where had I failed as a father?  This is what my daughter told me recently:

To start off I want to thank you for everything that you do for me and everything you have taught me. I want you to know that I LOVE YOU LOTS! You mean the world to me! I wouldn’t be able to live without you!

I want you to know that I will never stop loving you even if we don’t talk as mud or spend time together like we used to. I WILL ALWAYS LOVE YOU!

Niece

I had a decision to make about a year ago. My niece wanted to come and look for a job in London and wanted somewhere to stay for six weeks.  The question that I asked myself was a deeper one: “Am I willing to have my niece stay with us and treat her as my daughter? To treat her with the same consideration-love that I show for my daughter?”

My niece has now been living with us, and as an integral member of the family, for about a year.  This is what she told me recently:

I want to thank you for everything. I am a very lucky girl to have an uncle like you. I am also very proud of you for everything that you have achieved this year, all the challenges and setbacks and you still pulled through. I love your very much!

Why Have I Shared This With You?

I have shared this with you in order to communicate the following:

1. Whether you show up for yourself as a success or a failure depends on how you look at your life and at the point in time that you do the looking. If you are up for a deeper appreciation of that which I am pointing at then read the following post: I Have Failed, Am I A Failure?

2. The staring point of playing BIG is not being ensnared by that which society deems to be success. And choosing your existential projects – that which truly matters to you, authentically! And then putting your all into these projects.

3. Playing BIG can be as simple and as difficult as making a meaningful contribution in the lives of our fellow human beings starting with those nearest-dearest to us.

4. No amount of success is likely to be experienced as success until and unless you/i  invite love into our living: loving other/s and inviting/receiving the love of other/s.

I Am Always The Source of My Experience


“How dare she talk to me this way?”

It was evening, I was sitting in my comfortable chair working on my laptop. I heard my wife’s voice and she said something like “Maz, the French TV is not working! Clea says you played around with it yesterday!”  I felt the frustration and anger in her voice.

I didn’t take it well at all. I found myself telling myself “I cannot be the cause of the French TV not working. If you push the standby button, like I did, you do not break it!”  And there was a mood/tone underlying all this.  What was this tone?  “How dare she talk to me this way!”

People are only ever saying “Please” or “Thank You”

There and then I was in a place of no power. None at all. I was in my head telling myself that my wife was wrong, that I was not the cause of her problems, and that she was wrong for making me wrong.  I noticed that one minute I was kind of feeling sorry for myself. And the other minute I was feeling angry with my wife.

Then the word of Marshall Rosenberg came back to me.  These word went something like “Be yourself, be true to yourself, be true to your values. Don’t let people throw you off your centre.  And remember that underneath it all people are only ever saying “Please” or “Thank You””.

I got it. Underneath her anger lay frustration. She was clearly frustrated that she could not watch her French TV whilst she was on her exercise bike. Watching French TV was the way she exercised.  She had tried to put the French TV on and had not made it happen. So she was reaching out to me and saying “Please help me get the French TV working!”

Instantly, I was in different reality and my experience was totally different. I was calm. And the question that arose was a simply one: “Do I accept the request?”

I accept the request and help out

After consideration, I chose to come downstairs into the living room and figure out what was the matter.  I did the usual stuff like pressing the power-on button, checking the connection between the French satellite decoder and the smart TV…  I got the same results that my wife had gotten.

Then I went back to the source – the two power sockets in the wall that were feeding all the electronics – to see if the issue was at the source of with the French satellite decoder.  By switching the power plugs from one socket to another I got the French satellite decoder working. And after some help from my wife I had the decoder working with the TV.  I left the lounge and headed upstairs, back to my comfortable chair. What state was I in?  Happiness was present.

What are the insights here?

It occurs to me that there are two helpful insights here. Insights which have the potential to help us transform our relationships and our experience of living.

First, as Marshall Rosenberg says people are only ever communicating “Please” or “Thank You” irrespective of how they go about communicating this.  If I, get this, really get this, and show up for this perspective then I can be with whatever anyone says and how s/he says it. How? Because, I am only ever listening for the “Please” or “Thank You” that lies hidden in their communication.

Second, I am ALWAYS the source of my experience. As this experience illustrates I have choice in the matter of how I listen to others and how I interpret the circumstances.  When I listened to my wife as blaming me unjustly I got angry. When I listened to my wife as making a request “Please get the French TV working for me.” I became calm and helpful.

What Is The Cost of Being Right About Being Right?


I like to be right about being right

I say:

I like to be right,

I like to be right about being right,

I like to be right about being right about being right….

Am I addicted to being right about being right?

It occurs to me that I have just told a lie, so let me put it more accurately.

I am addicted to being right,

I am addicted to being right about being right,

I am addicted to being right about being right about being right …

Are we addicted to being right about being right?

I say that you are addicted to being right. Why am I confident that what shows up as being true for me is also true for you?  Because you and are both human beings; the same human machinery runs us.  Standing in this place it occurs to me that I still haven’t told the ‘truth’. So let me see if I can get nearer to the truth. I say:

It is in the nature of the human machinery that runs us,

to be addicted to being right,

And being right about being right,

And being right about being right about being right ….

What is the cost of being right about being right?

Yet, you and I are not merely human machinery.  We have the capacity to transcend the human machinery.  How? By seeing the human machinery. By being present, at the level of feeling, with the cost of the human machinery.  Right now I am present to the cost of being right about being right …..

What is the cost?  The cost is the lack of affinity between myself and me wife.  The cost is a certain melancholy that is present right now in my house of being.  The cost is a wasted evening yesterday. And a day without intimacy-friendship-laughter-joy today.

The choice facing me, facing you

I have a question for me, for you, for us.  What is the cost each of us have paid for being right?  What is the cost each of us have paid for being right about being right?  How many relationships have we sacrificed?  How much affinity have we given up?  How much joy have we given up?

And what is the cost am I, are you, are we, paying right now for being right about being right?

All of which reminds me of something I heard in Landmark Education some 10 years ago:

You can be right, 

Or you can be in relationship,

Choose. 

The power of shifting the conversation from who is wrong to what went wrong


I dedicate this post to my wife who is the source of this insight, this conversation.

The default: one party is good/right, the other party is bad/wrong

When conversations, actions, events and relationships don’t work out as we want or expect them to work out what happens?  Look carefully and you will find that the default is that we look to figure out who is wrong.  And from there we go and label some person/group as bad/wrong and another person/group as good/right.  If we are one of the parties to the upset/conflict then we end up declaring ourselves as good/right and the other person as bad/wrong.

Even as an observer, if you listen to one of the parties to the conflict sharing his story, his take on the situation, the temptation and the default way of being is to want to work out who is right and who is wrong, who is good and who is bad. Even as an observer we get drawn into and cannot resist taking sides.  And in taking sides we validate one person and invalidate the other – usually without even hearing the others side of the story.

How does this default way of being/showing up in the world tend to work out?  My experience is that it does not tend to work out.  Taking sides  – labelling one person ‘good’ / ‘right’ and the other ‘bad’ / ‘wrong’ just perpetuates the myth: some people are ‘good’ and some people are ‘bad’. And it keeps us stuck in the existing context which says that ‘bad’ results are the result of ‘bad ‘people.

Creating an ‘extraordinary’ context for dealing with that which shows up and which does not please us

Leaving aside evil people and I am clear there are evil people – they tend to be labelled psychopaths – is there value in operating from a context of whole-complete-perfect?  What do I mean?  What would become available if we acted as if each person is whole-complete-perfect?  Put differently, what would become available if you/I operated from a context that each person is doing what shows up for him/her as reasonable, as good, as right?

What my wife and I have noticed is that if we operate from this context then we have a powerful way to deal with the upsets and conflicts that show up in our lives as we go about in the world.  How exactly?

Operating from a context of each person is being rational/reasonable given how the world show up for him/her we can ask the question that is almost never asked:  how is it that two (or more) reasonable people ended up creating this undesirable situation/outcome?  Put differently, we focus on the question of what went wrong and not who is wrong.

What we have found is that when we relate to people as whole-complete-perfect and focus on what went wrong we get powerful insights that enable us to:

  • deal effectively with what went wrong;
  • figure out how exactly (step by step) it ended up working out the way that it worked out;
  • generate insight and affinity with the people who are involved in the events unfolding as they have unfolded; and
  • prevent the reoccurrence of that which occurred and left all parties unhappy, resentful, frustrated, angry and even violent.

Summing up

If you want to be powerful in the way that you show up in the world for yourself and for the people with/around you then:

  • shift the context from ‘good’ people and ‘bad’ people to everyone is ‘whole-complete-perfect’; AND
  • shift the conversation from who is wrong to what went wrong – how is it that events turned out this way given the good intentions of all parties.